How to Cancel WebinarJam

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You can cancel and change subscription plans anytime from within your WebinarJam dashboard.

Key Takeaways:

  • The subscription cancellation can be made from the WebinarJam dashboard
  • You can get your money back if you cancel within 30 days
  • The $1 trial can be canceled at any time

How to Cancel Your WebinarJam Subscription

Here’s the step-by-step guide for canceling your WebinarJam plan:

  1. First, from your WebinarJam dashboard, navigate to Support at the top-right of your screen.
Cancel Your WebinarJam Subscription
  1. Then, click on Questions Answered under the Billing section.
Questions Answered
  1. Select the Self-Billing Portal.
  2. Enter your email and order ID (your order ID can be found in your initial order confirmation email).
Select the Self-Billing Porta
  1. Your orders will show up here to cancel; select the X icon, then confirm your cancelation by clicking the red box.
clicking the red box

How to Change Your WebinarJam Subscription Plan

If you’re looking to change your subscription plan, here are the steps:

  1. From your dashboard, select Profile.
  2. Within your profile, select Billing.
  3. A selection of subscription plans will now appear; choose the one you’d like to change.
Change Your WebinarJam Subscription Plan
  1. Check the circle and the green Change Plan button to confirm your selection.
  2. Your subscription will now be updated.
Change Plan button

How to Cancel Your WebinarJam $1 Trial

If you’re currently on a 14-day trial and have decided it’s not for you, you’ll need to follow the subscription cancellation instructions in the first section of this article.

You won’t be billed until your subscription starts. Therefore, you can cancel anytime within your trial period.

The platform also has a 30-day, money-back guarantee policy, which means you can get your money back if you’re unhappy.

This guarantee covers both regular subscription plans and the $1 trial.

To get your money back, go to any of WebinarJam’s site pages, and look for the red mail icon in the bottom right-hand corner of the screen.

Select this, and then fill out the form. Include your name, email, order ID, and your money-back request.

Cancel Your WebinarJam $1 Trial

Frequently Asked Questions

To cancel your WebinarJam subscription, go to your dashboard > Select Support > Click Questions Answered > Self-Billing Portal > Enter email and order ID > Click the X icon > Select Yes, cancel it.

Yes, WebinarJam has a 30-day, money-back guarantee policy that extends to all subscription plans. To get your money back, select the red mail icon in the bottom right-hand side of the page, fill out the form and include that you’d like your money back, your email, and your order ID.

Yes, WebinarJam will cancel your subscription plan if your payment fails and you don’t pay quickly. After your card has been declined, they’ll contact you to update the information and continue your subscription plan.

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Samuel Fletcher
Samuel Fletcher is an entrepreneur with over ten years of experience in knowledge commerce, business development, SEO, social media management, and blogging. Sam enjoys researching and experimenting with the latest online marketing trends and tools. Beyond this, Samuel is a blogger, online business coach, and regular contributor to community and volunteering projects. Samuel believes strongly that dedication, perseverance, and commitment are keys to success in any business. He was motivated to start SupplyGem after discovering how difficult it was to find good, honest, unbiased information online about knowledge commerce tools. Sam is a current member of the Association for Talent Development (ATD), the International Society for Performance Improvement (ISPI), ISA (the Association of Learning Providers), The Learning Guild, and the Training Magazine Network.

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