ClickFunnels 2.0 Customer Center

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The Customer Center on ClickFunnels 2.0 is an area for your customers to find the content bought from you, as well as manage their information. 

ClickFunnels 2.0 allows you to customize the Customer Center to suit your brand.

Key Takeaways:

  • The Customer Center is a space for customers to view and consume your content
  • Allow customers to view and manage their information on the Customer Center
  • Create a cohesive website for your customers with a custom-designed Customer Center 

Why Should I Use ClickFunnels 2.0 Customer Center?

The ClickFunnels 2.0 Customer Center is a hub that your customers can use once they have made a purchase from your website. There are several things the customer can do within the Customer Center, including the following:

  • View products they have purchased
  • Consume their purchased content
  • Access digital downloads
  • Receive new updates
  • Pause subscriptions
  • Cancel subscriptions 
  • Manage billing address and email address
  • View order history
  • Update payment methods

You can choose which features are visible and manageable to your customers by configuring the settings of your Customer Center. 

What Are the Benefits of Using Clickfunnels 2.0 Customer Center?

  • Make Content Easily Accessible – The Customer Center makes content easy to find for customers. Rather than having separate spaces for each product a customer purchases, the Customer Center brings it all together in one hub. 
  • Customization for Your Brand – You can change the layout and design of your Customer Center and add your branding. This will make your Customer Center feel cohesive with your website and allow you to create the best experience for your customers.
  • Automatically Adds New Content – ClickFunnels 2.0 automatically adds everything to the Customer Center your customer purchases. This provides a seamless experience for your customer and means you don’t need to grant access to each product.
  • Provide Helpful Product Recommendations – Use your Customer Center to manage ads for new products, services, and events. You can offer items that might interest and help your existing customers based on their previous purchases. This is a great way to boost your sales.

Understanding the Customer Center on ClickFunnels 2.0

ClickFunnels 2.0 allows you to edit the settings of the Customer Center, as well as change the look and design. 

How to Edit the Settings on ClickFunnels 2.0 Customer Center

Editing the settings allows you to control customers’ ability to access and manage certain data. 

  1. Click Sites and Funnels from the sidebar. 
  2. Click Customer Center.
Customer Center
  1. Select the Settings button on the right side of the page.
Settings button

Here, you can configure your settings. There are several options you can edit. 

  • Visibility Settings – Click the checkboxes to choose what settings customers can manage in their Customer Center. 
    The following settings can be enabled or disabled for customers to manage themselves:
    • Order history
    • Billing information
      • Email address
      • Billing address
    • Credit memos
    • Payment method updates
    • Subscription updates
    • Subscription cancel
    • Subscription pause
    • Course enrollments 
Visibility Settings
  • Headline – Change your headline message.
  • Privacy Policy URL – Add a link to your Privacy Policy.
  • Terms of Service URL – add a link to your Terms of Service.
  • Sign-In Screen – Change the colors of your customer’s sign-in screen.
Privacy Policy URL
  • Single Sign-On Code – This code allows developers to log in to your contacts from another application.
  1. Edit the Customer Center settings to suit your business and manage your customers’ access.
  2. Click Update Customer Center to save.

How to Customize the ClickFunnels 2.0 Customer Center

Alter the design, look, and feel of your Customer Center to make it easy to navigate and match your brand and website. 

The customization features and tools for the Customer Center are the same as the other page editing tools. 

You can customize the following pages for the Customer Center:

  • Dashboard – This is the main page of the Customer Center. It will be displayed once the user logs in.
  • Member Login – This is the page customers use to enter their information to access the Customer Center.
  • Course Library – This is the page where the course the customer is enrolled in will appear.
  1. Click Sites and Funnels from the sidebar. 
  2. Click Customer Center.
  3. Select the Customize button.
Click Customer Center

Here, you can customize your page.

customize your page

There are tabs along the top that you can click to make customizations.

  • Info – This will show you any Warnings, Info, and Errors.
Info
  • Layout – Click this tab to change the layout. 

You can drag the labels at the side into new positions. 

You can also hover over each label and click the :. This will allow you to edit the settings (including margin, style, color, etc.), duplicate, rename, move, and delete the selected block, element, or section.

Layout

You can also hover over the block, element, or section on the main screen to perform the same actions.

hover over the block
  • My Assets – These are section templates you can add and customize. 
My Assets

Add them by dragging and dropping them onto the main page and using the edit button to customize them

  • Pop-Ups – Click here to add, edit, and preview pop-ups.
Pop-Ups
  • Code – Add custom code by clicking here.
Code
  • Settings – By clicking here, it will open a menu with options. 

You can change the background and typography. 

You can also click on Editor Settings. Here you can change the hover settings. There are some experimental features here. However, they are in development, so they are not recommended for production pages.

Settings
  1. Customize your pages using the tabs, click-to-edit, and drag-and-drop features.
  2. Use the eye icon to preview your Customer Center.
  3. Once you’re happy with your customizations, click Save.

Frequently Asked Questions

The Customer Center is a hub that a customer can use once they make a purchase.

It includes all the products and services customers have bought from you. They can view and consume the products and manage their preferences.

No. It is easy to edit and customize the Customer Center without technical skills.

The customization features are click-to-edit and can be moved by dragging and dropping.

To edit the settings, simply click the checkboxes to change the visibility and access for customers.

Bottom Line 

Build a personalized Customer Center on ClickFunnels 2.0 for your customers to view and manage the content they have purchased from you.

You can also allow users to manage their details, such as billing information and subscriptions, on the Customer Center.

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Samuel Fletcher
Samuel Fletcher is an entrepreneur with over ten years of experience in knowledge commerce, business development, SEO, social media management, and blogging. Sam enjoys researching and experimenting with the latest online marketing trends and tools. Beyond this, Samuel is a blogger, online business coach, and regular contributor to community and volunteering projects. Samuel believes strongly that dedication, perseverance, and commitment are keys to success in any business. He was motivated to start SupplyGem after discovering how difficult it was to find good, honest, unbiased information online about knowledge commerce tools. Sam is a current member of the Association for Talent Development (ATD), the International Society for Performance Improvement (ISPI), ISA (the Association of Learning Providers), The Learning Guild, and the Training Magazine Network.

Disclosure: I am an independent ClickFunnels Affiliate, not an employee. I receive referral payments from ClickFunnels. The opinions expressed here are my own and are not official statements of ClickFunnels or its parent company, Etison LLC.

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