LearnWorlds Help

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Call, email, or use the live chat feature to contact LearnWorlds for help

There is also helpful information, downloadable resources, and step-by-step guides available on LearnWorlds Help Center.

If you do want expert help, LearnWorlds offers a directory of educational experts who you can hire to help successfully create and manage your school.

Key Takeaways:

  • There are several ways to contact LearnWorlds, depending on the time of day and your query
  • Plenty of online resources are available to guide you through every aspect of creating a thriving school

How to Contact LearnWorlds

There are several ways to contact LearnWorlds. The best way to contact them will depend on your query’s urgency and the inquiry reason. 


Telephone lines at LearnWorlds are open between 8 am – 5 pm EST (1 pm – 10 pm GMT). 

If you’re based in the US, there is a toll-free number:
+1 855 8999555

If you’re based in the UK, you can call:
+44 11 6464 9900

Live Chat

LearnWorlds also has a live chat. There are no confirmed opening times listed on its website. However, we have used the live chat anytime from 5 am – 12 am EST. 

When the live chat is open, an icon will appear in the bottom right-hand corner. 

Live Chat

Click on the button, and the live chat window will expand.

Type in your questions, and you will receive a response, usually within 2 minutes. 

The great benefit of live chat is that it is answered by real people. There is no automated robot to defeat before being directed to a real person.

Live Chat


If the phone line and live chat are both closed, or your query isn’t urgent, you can use one of the email addresses to contact LearnWorlds:

General Inquiries: hello@learnworlds.com

Sales Inquiries: sales@learnworlds.com

LearnWorlds advertises its customer and technical email support as available 24/7. 

Other Channels

Skype: learnworlds

Twitter @learnworlds

Facebook: www.facebook.com/learnworldsco

Contact Us Form: You can go to learnworlds.com/contact/ and fill in the form.

What Is LearnWorlds Help Center?

LearnWorlds Help Center

LearnWorlds Help Center is the place to go if you have any questions or need any help with your LearnWorlds school.

A wealth of knowledge is available, including webinars, downloadable resources, training courses, and step-by-step guides.

Search Bar

You can use the search bar to find the answer to your question.

Type in your keyword or phrase, and the engine will generate the most relevant articles. 

Search Bar

Click the Search button to expand the response options if what you’re looking for isn’t initially shown.

Search Bar

If you still can’t find the answer, you can either check the other available resources or contact LearnWorlds for help.

Daily Webinars

Sign up for free webinars given by LearnWorlds experts. The webinars are suitable for both beginners and experts. 

Daily Webinars

If you want to sign up for a webinar, follow these instructions:

  1. Click on the weekly schedule and find the webinar you want to attend.
  2. Click Book Your Seat.
Sign up for webinar
  1. Enter your name and email address.
  2. Click Register.
You will then receive an email with the link to the webinar. Join the webinar at the right time to get invaluable knowledge to help improve your school.


LearnWorlds has free resources to help users improve their courses and schools. You can download templates, ebooks, and tip lists.



You can download free guides on a variety of topics, including creating video content, using affiliate marketing, email marketing, and Facebook ads, as well as ultimate guides to creating profitable courses.

Simply click the download button and enter your email address. The download will be sent to you via email.


The free templates vary on LearnWorlds. Currently, as we approach Black Friday, the site is offering Email Templates to Inspire Your Black Friday Online Course Sales. This template is a seven-day email sequence to help generate sales.

Other email templates, social media templates, course creation templates, and certificate templates are available to download for free.

Tips and Checklists

LearnWorlds offers tips and checklists to help improve your course, reach more students, and increase your sales.

Several tip lists and checklists are available for download, including how to design a course, create a training program, provide eLearning for non-profits, and improve student engagement.

LW Academy 

LW Academy

The LearnWorlds academy is a hub for those looking to launch and improve their school. There are free courses, a community, and daily LW news. These can be used to stay up to date and connect with LearnWorlds experts. 

Learn How To…

Learn How To

This section of the Help Center guides you through every aspect of creating, launching, and marketing your online school.

Click into the section you are interested in learning about, and it will populate an entire library of helpful guides.

If you’re ever stuck on how to do something on LearnWorlds, check the Learn How To section first.

How to Submit a Ticket

If you have a query, you can submit a ticket to LearnWorlds through the Help Center.

  1. Open the LearnWorlds Help Center.
  2. Log into your LearnWorlds account.
  3. Click on Submit a Ticket in the top bar.
Submit a Ticket
  1. Enter your email, subject line, website address, and description of your issue.
  2. Attach any required files and click Submit.

How to Check a Ticket

Once you’ve submitted a ticket, you can see the progress and responses to that ticket.

  1. Open the LearnWorlds Help Center.
  2. Log into your LearnWorlds account.
  3. Click My Tickets in the top bar.
Check a Ticket
  1. Use the dropdown menus to find the relevant ticket.
  2. Find the ticket, and you will be able to see the progress and status of that ticket.

Hiring Someone to Help You with LearnWorlds

Hiring Someone

LearnWorlds has a directory of customer education experts. There are both individual experts and consultant companies available for hire. You can hire them to help with every aspect of creating and running your online school.

Each expert and company offers different services depending on their skill set.

Download the directory from the LearnWorlds website: learnworlds.com/customer-training-experts-directory/

The directory includes their location, website, services, their achievements, and information about their work. 

Most of the experts have free content available, as well as additional content you can purchase. They even include contact information so that you can reach out for personalized assistance.

Use their incredible knowledge to create the most successful school and courses for your students.

Frequently Asked Questions

Yes, LearnWorlds has a live chat with real humans to answer your questions or queries.

The chat has no confirmed opening times listed, but we have found it is usually available from 5 am to 12 am EST.

Use the blue messenger bubble in the right-hand corner to reach them.

It depends on the help you need.

Start by using the Help Center to search for your query. There are lots of helpful guides available.

If you cannot find the information there, contact them via live chat, telephone, or email.

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  • Samuel Fletcher

    Samuel Fletcher is a entrepreneur with over 15 years in online course development. With an in-depth understanding of online course platforms, including Kajabi, Thinkific, LearnWorlds, and more, he has not only created courses on these platforms but has also assisted others in their course creation journeys. Beyond his hands-on experience, Sam is a passionate blogger, online business mentor, and a proactive contributor to community initiatives. His commitment to excellence and belief in dedication, perseverance, and unwavering commitment drives his success. Recognizing the gap in unbiased, quality information about online course platforms, he co-founded SupplyGem. In addition to his leadership role, Samuel serves as a Technical Writer at SupplyGem, sharing his expertise with a broader audience. Moreover, he's an active member of professional associations such as the Association for Talent Development (ATD), The Learning Guild, and others, underlining his dedication to continuous learning and industry advancement.