LearnWorlds Support

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The LearnWorlds support system includes the following features: 

  •       Concierge support to ensure your onboarding process is smooth and quick
  •       24/7 customer support via email, telephone, or submitting a ticket
  •       Migration services and guides
  •       LearnWorlds Academy to help you get the most from the platform
  •       LearnWorlds Knowledge Base giving you access to over 00 articles

After trying it ourselves, we can confirm that the LearnWorlds support options absolutely exceeded our expectations.a

LearnWorlds Support

LearnWorlds Academy

The LearnWorlds Academy serves both new and experienced users.

In the Academy, you can expect useful and practical content that teaches you how to get the most from your LearnWorlds site.

The information available falls under these main categories: 

  •       Course Examples
  •       Free & Paid Guides & Courses
  •       Free eBooks
  •       Checklists
  •       Daily Webinars
  •       Support Articles

We like that LearnWorlds makes available the list of a course’s contents (paid and free) before you enroll.

This information allows prospective students to quickly scan the subjects covered before committing precious time and money.  

The free resources section includes both eBooks and checklists. Each eBook has a clear description of what information is covered inside and who will benefit most from reading it. This information again saves you time and helps you get the most from this valuable resource. 

LearnWorlds Help Center
LearnWorlds Help Center

LearnWorlds Knowledge Base

Within the Knowledge Base, you’ll find more than 400 helpful articles.

These articles cover a wide range of topics, neatly categorized on LearnWorlds’ user-friendly site. The categories include:

  • Getting Started
  • Setting Up
  • Course Authoring
  • Themes & Appearance
  • Page Builder
  • Marketing & Sales
  • Course Administration
  • User Management
  • Integrations
  • Release notes 

Any user (subscribed or not) has access to all the information on the LearnWorlds Knowledge Base.  

Existing LearnWorlds subscribers can ask for support by submitting a ticket. With this tool, you’re able to gain the assistance of the LearnWorlds support team. We find this works well if you have to deal with more advanced issues. 

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24/7 LearnWorlds Customer Support

LearnWorlds aims to provide 24/7 customer support. We recommend this level of assistance if you cannot find any information regarding your issue on the other support systems mentioned above. 

The 24/7 LearnWorlds customer support is reachable through the following channels:

  •       By submitting a ticket, as mentioned in the previous section
  •       Phone: +1 855 8999555 (toll-free)
  •       Email: hello@learnworlds.com
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Migration Service

We know how daunting it may seem to migrate your existing school from one platform to another. Even though the features of LearnWorlds are appealing, the hassle of moving all your content and users over might put you off.  

LearnWorlds has put together an easy to follow, step by step guide to migrate your school without any pain or stress. We’ve used this procedure numerous times and can confirm it works like a charm.

If you need any assistance during the process or simply don’t have time to migrate your school yourself, get in touch with the LearnWorlds support team through one of the following channels:

  •       By submitting a ticket
  •       Phone: +1 855 8999555 (toll free)
  •       Email: hello@learnworlds.com
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Concierge Onboarding

LearnWorlds offers onboarding assistance for their Learning Center and Corporate High Volume customers.

This support provides help to set up your school, gives training on the LearnWorlds platform itself, and offers consulting services for a smooth and trouble-free start. 

Bottom Line

In our extensive experience with the LearnWorlds platform, we’ve had opportunities to use all of the support channels we have discussed in this article.

We found all systems to work as promised and provide all of the information that we needed to resolve any issues we encountered.

We feel very comfortable recommending LearnWorlds to any new or experienced user.

We found that the support system, in particular, is vast, flexible, and available whenever you need it.

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Samuel Fletcher
Samuel Fletcher is an entrepreneur with over ten years of experience in knowledge commerce, business development, SEO, social media management, and blogging. Sam enjoys researching and experimenting with the latest online marketing trends and tools. Beyond this, Samuel is a blogger, online business coach, and regular contributor to community and volunteering projects. Samuel believes strongly that dedication, perseverance, and commitment are keys to success in any business. He was motivated to start SupplyGem after discovering how difficult it was to find good, honest, unbiased information online about knowledge commerce tools. Sam is a current member of the Association for Talent Development (ATD), the International Society for Performance Improvement (ISPI), ISA (the Association of Learning Providers), The Learning Guild, and the Training Magazine Network.

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