BigCommerce is an ecommerce platform that allows individuals with little to no coding skills achieve enterprise-level solutions. It was built with scalability in mind, allowing you to easily integrate hundreds of apps and extensions according to your specific business needs and growth. Accept a variety of payment methods, manage payments and shipping as well as perform deep customizations of the website’s design with pure simplicity. Adding to its ease of use, BigCommerce even allows you to list products for sale on Amazon, Ebay, Facebook and Pinterest with just a few clicks.
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BigCommerce is among the best eCommerce platforms online for beginners and advanced users alike. Their GUI is incredibly straightforward, so you will quickly get the hand of navigating their features. Uploading new products, managing orders and browsing analytics is a breeze and can all be done with just a few clicks. Their 24/7 support team is accessible via phone, email and live chat and their response times are faster than similar platforms. BigCommerce has excellent themes and plugins, but they do become a little costly when you need to rely on numerous plugins. Overall, BigCommerce is a fast and reliable eCommerce platform that delivers high quality results at competitive prices. When compared to the competition, they are right on par with the top eCommerce platforms online. They even provide superior SEO benefits such as better URL structures, allowing you to get more traffic organically from search engines. Whether you have a single product or manage a business with hundreds of products in a variety of options, BigCommerce makes it simple for you to get your online store up and running in no time.
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Overall, BigCommerce has excellent site speed, great uptime and does not have many major incident complaints. However, if you’re looking for an eCommerce platform that provides elite customer support, this isn’t the platform for you. Uptime is rather impressive with very few outages, but they do have occasional issues with slowed down servers when sudden traffic spikes occur for customers with smaller pricing plans. Website loading speed shouldn’t be an issue. All of our tests showed BigCommerce as being one of the fastest eCommerce platforms as far as web page loading times are concerned. However, their servers are not the fastest when compared to similar options. BigCommerce is an overall highly reliable eCommerce platform that excels in speed and uptime, but lacks in terms of customer support reliability.
Overall, BigCommerce excels at delivering a simple to use eCommerce platform for building an online store. Whether you have advanced coding skills or no knowledge about coding at all, you will be able to quickly set up a stunning website and you’ll easily be able to manage all of your products with a few clicks. BigCommerce has tons of features to help you streamline the entire process. Their features are quite similar to the other top eCommerce platforms online, but they excel when it comes to search engine optimization, which is a huge plus for store-owners who wish to attract more clients organically via Google, Bing, Yahoo and other search engines.
When building an eCommerce store, the theme is the heart of the entire business. An online store relies heavily on design, functionality and the ability to customize various functions. Themes vary in quality, so getting high quality themes is usually the best way to go. While BigCommerce offers free themes, they aren’t quite as good as their paid options. Even with the paid themes at BigCommerce, you won’t find quite as much functionality as you would with some of the other best eCommerce platforms online. However, this shouldn’t be an issue unless you need to perform deep customizations, which is mostly the case with enterprise-level companies. Most of their paid themes vary between $140 to $200, which is a little steeper than their competitors, but remains a much cheaper option than hiring a coder to build a custom website.
Apps and plugins are essential if you want to get the most out of your online store. While they may not seem necessary at first, you will definitely want to use quality plugins as your business experiences growth. Hundreds of free and paid apps and plugins are available at BigCommerce, providing you with tons of functionality. Their plugins cover just about every aspect of running an online business. You’ll find apps for accounting, taxes, shipping, order fulfillments, reporting, customer service, data transfers, product sourcing, marketing, security and a variety of other site related tools. However, most plugins come at a cost and this is often a monthly subscription. Running one or two plugins isn’t too expensive, but when you have dozens of plugins running on your website, you’ll end up paying hefty monthly fees just for keeping your site up and running. These costly apps are often the best way to automate your business and this becomes highly important as your business grows.
Providing eCommerce solutions to businesses of all sizes, BigCommerce quickly became a household name for store and business owners worldwide. The platform allows businesses big and small to quickly set up an online store and place their products for sale. BigCommerce is an all-in-one solution that allows you to control of every aspect of owning an online store without the need for 3rd party software. They allow you to easily accept payments online, create invoices, keep track of inventory, fulfill orders and design your web store with ease.
There are four different BigCommerce services available to choose from. “Standard” is ideal for users who are just on the brink of setting up an online store and have very few products to sell. “Plus” is the most popular service available at BigCommerce and is the ideal solution for businesses that sell up to $150,000 online in a single year. “Pro” is for well-established businesses with a strong product line that sells very well. This service comes with many additional features including custom SSL and product filtering. “Entreprise” is the final solution available and includes all of the available features provided by BigCommerce. This plan is dedicated to large-scale businesses that sell millions of dollars worth of product yearly. Each plan varies in price and features, but they all come with sitewide HTTPs and 24/7 live agent support.
BigCommerce was founded in 2009 by Eddie Machaalani and Mitchell Harper. The two founders are both originally from Australia and they met randomly in an online chatroom, which is where they first discussed the idea of BigCommerce. The company was completely bootstrapped up until July 31st, 2011 when General Catalyst Partners invested $15 million in a Series A round of funding. By 2013, BigCommerce had received a total of $125 million in funding by investors such as American Express, Telstra Ventures, Revolution Growth and more. In 2018, Goldman Sachs led an additional funding round which ended at $64 million.
They currently have their headquarters in Austin, Texas along with offices in Sydney Australia and San Francisco, California. Brent Bellm is the current CEO of the privately-owned company and has been ever since 2015. They report a sales volume of roughly $16+ billion.