EKM is one of the most powerful all-in-one eCommerce platforms online. Not only does it deliver outstanding performance and fast-loading web pages, but it’s also a highly scalable solution that allows you to grow your website as your business grows. With no coding skills necessary, you can begin building a stunning online store in no time regardless of your background.
Merchants seeking a solid UK-based eCommerce platform
How Much Does it Cost? Compare Transaction & Plan Fees per Month
When it comes down to it, EKM is a great platform for UK-based merchants who want to get started with their first online store. It’s also a great option for small enterprises who want to easily own an online store without having to put in too much effort due to their managed “EKM Pro” plan. When we look at pricing, EKM isn’t too bad, but it’s far from being the cheapest option. They make up for this by not having any third-party apps. They have a ton of built-in features that should be more than enough for any small business. Performance isn’t the best at EKM - they have average website loading times and a below average uptime guarantee. However, for small business and merchants with very few customers, this shouldn’t be much of an issue. Overall, EKM is a decent option that you’ll want to consider if you’re based in the UK, but otherwise you should definitely opt for some of the other leading eCommerce solutions.
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Overall, having a powerful website is crucial if you want to make tons of sales and enjoy a profitable business venture. Unfortunately, EKM hasn’t provided us with the best results during our testing phase. Their website loading times are sub-par when compared to other similar platforms and they provide a below average uptime guarantee. However, the amount of incidents they deal with on a regular basis is rather low and their incident status page helps you keep track of any outages. This makes it easier for you to know exactly what’s going on if you ever do experience outages. While EKM doesn’t provide the fastest loading websites or the most optimized online stores, it remains a good option that is decent and has the ability to be great with a few manual optimizations. If you’re willing to put in the effort to optimize your website, EKM could become a solid option.
A solid customer support team is crucial when running a business online - every time you run into an issue that you can’t seem to resolve on your own, you’ll want to have help right around the corner. Fortunately, EKM provides you with a dedicated account manager, which right from the start makes issues a lot easier to handle. Their support availability isn’t the best, they are only available during business hours. However, they do have fast response times and the quality of the assistance provided is amazing. If you’re looking for an eCommerce solution that has solid support along with 24/7 availability, this isn’t the platform for you. However, if you just plan on needing the occasional assistance and want the added benefit of having an account manager that can handle all of your inquiries personally, you’re going to enjoy using EKM.
One of the most important things worth considering before signing up for an eCommerce solution is the amount of features you will be able to enjoy. EKM has a ton of excellent features that will allow you to bring your online store to a whole new level. Whether you want to enjoy social media integrations or even if you want a simple way to create bulk customizations of your product line, EKM makes it simple. Along with having a large suite of great functions, you will also be able to benefit from an easy to use platform. EKM is easy to use and they also provide each account holder with a dedicated account manager for even more assistance. Overall, EKM is simple to use and packed with tons of powerful functions that won’t let you down.
Along with having a powerful platform that’s simple to use, you’re also going to want to enjoy premium themes. Themes are the backbone of your website - they help create the basic structure of your site including the design layout, the way your entire store feels and how it functions. Unfortunately, EKM does not have a massive selection when it comes to themes. They only have around 50 to 60 themes at the time of writing this review, while other similar platforms have hundreds. Furthermore, the quality of their themes is rather sub-par. You’ll have the impression that most of these themes were designed half a decade ago. With outdated themes that run slow and with little choice on which themes to use, EKM is not the best for people who enjoy a lot of different template options.
Most eCommerce platforms offer a huge selection of third-party apps, allowing you to really make the most out of your online store. Having the ability to add third-party integrations also makes it simple for you to easily add functions from other platforms such as Facebook, PayPal and such. However, at EKM you do not have the ability to enjoy third-party apps. They do not provide you with any type of marketplace and their platform was not designed to be compatible with manual integrations. This means you will have no choice but to rely solely on their integrated features. While they do provide you with tons of excellent features, it’s still a huge let-down to not see any type of third-party marketplace.
When you choose an eCommerce solution, you’ll want to try to get an affordable option that won’t have you spending thousands of dollars per month simply to run your online store. Fortunately, EKM doesn’t cost too much, but when compared to other similar platforms, it’s not the cheapest solution either. Their pricing plans are a little higher than the alternatives and they do have an expensive “managed” plan. While they don’t have any transaction fees, they do have a type of alternative, which causes you to pay more if you sell more products. Overall, EKM isn’t too bad when it comes to pricing, but there are definitely more affordable options out there.
Based out of Preston, UK, EKM is one of the fastest growing eCommerce solutions on the internet. They stand out by offering dedicated account managers to each and every one of their customers. Not only is this rarely seen in the all-in-one eCommerce platform industry, but it’s also an incredible way for beginners to get through issues without having to reach out towards traditional customer support channels.
Established in 2002, they now have over 75 employees and provide their services to over 80,000 businesses online. EKM is a very well-respected solution for merchants seeking a way to sell their products online. It has a near-perfect score on TrustPilot as well as most other user-review databases on the internet. This, along with numerous rankings in the top eCommerce platforms by well-renowned review sites.
EKM offers a unique touch called “Evolution Mode”, which means your website is always up to date and boasting the best features in the industry without having to perform any updates manually. Loaded with tons of excellent features and functions, it’s easy for you to get EKM working flawlessly with your online business.
Whether you’re drop shipping, building a brand or selling your own creations, EKM is ideal for all business models. Their mobile-friendly designs allow you to keep up with current SEO trends and their powerful analytics allow you to track everything with ease. EKM is definitely among the great up-and-coming eCommerce platforms worth keeping an eye on.