Zoey is a business-to-business (B2B) eCommerce solution that allows business owners to quickly setup a beautiful marketplace for their products online without any coding skills. Receive quote requests, allow buyers to purchase items in bulk, manage orders and so much more with pure simplicity
Companies who make B2B sales or wholesalers with bulk purchase orders
While not the best eCommerce platform online, Zoey is niche specific and targets B2B sales. If this sounds like your business, Zoey may be a great option, but otherwise, you’ll probably want to look into other eCommerce solutions. They deliver features built specifically for business-to-business sales, which allows for better management, the ability to accept bulk orders and much more. However, Zoey does not have the best looking themes and they have a very limited amount of apps to choose from. Their design tools are simple to use, just like all of their dashboard. However, Zoey doesn’t deliver when it comes to support either. They don’t have live chat and their only two available support channels (phone and support tickets) are only available during business hours. If you need a B2B eCommerce solution, Zoey is worth considering - for all other types of online stores, consider something else.
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The speed and performance of your B2B marketplace will have a huge impact on customer retention as well as sales. Zoey delivers slightly above average loading speed with a few optimizations in place, but you will have to perform certain optimizations yourself if you really want to make the most out of their platform. Uptime is hard to determine due to the lack of their uptime reporting page, but they do guarantee 24/7 monitoring of their infrastructure. When looking for recent incident reports, we noticed that they hadn’t reported anything in the past 3 months. This leads us to believe that they do not update their status page very often, making it once again quite difficult to know what to expect in this department. Overall, Zoey delivers average speed and performance, but isn’t the best when it comes to updating their users about updates, maintenance or incidents.
Knowing that your eCommerce platform is waiting by your side at all times ready to provide assistance is crucial. As a B2B merchant with an online store, you’ll want to rest assured that everything is always up and running smoothly. This can only be achieved with a superb support team. Unfortunately, Zoey does not offer the best support assistance in the industry. In fact, they are below average in most areas. For instance, they do not offer any direct email address and they don’t have any type of live chat support. You will need to rely heavily on their ticketing system for most tech inquiries, which can take hours to get a response from and does not provide the personal touch that most merchants would expect. Phone support is available during business hours, but they are unable to answer more complex inquiries since you’ll be speaking with a sales team. Overall, Zoey is good for companies with basic assistance requirements, but if you plan on needing immediate assistance at any given moment, Zoey isn’t the best available option.
Compared to their competitors, Zoey is average. However, if you’re specifically looking for a B2B eCommerce solution, Zoey delivers. They have great features with lots of business-to-business specialty tools that will allow you to manage your B2B orders with ease. You can quickly upload products, fulfill orders, manage various shipping types and do much more, all while simply using the built-in features. Zoey may not be the highest performance eCommerce platform with the largest selection of features, but when seeking a B2B eCommerce solution, Zoey really delivers outstanding results.
When it comes to picking to a theme, you’ll want many options. If hundreds of thousands of users are on the same platform and there are only a handful of themes, chances are, there will be many websites that look just like yours. Unfortunately, Zoey doesn’t have a very large choice. In fact, they have less than 10 available free themes to choose from. To make matters even worse, the free themes they do have are low in overall quality. You’ll probably want to customize them quite a bit. The positive side of designing websites at Zoey is their easy to use designing tool. You can quickly make sites look entire different by dragging and dropping elements anywhere. Easily resize elements by dragging their boxes to make them smaller or larger. Overall, Zoey makes it easy for you to design beautiful websites, but their choice of free themes is limited, so if you don’t want to do much customizing, you’re out of luck.
Customizing your experience is easily done on eCommerce platforms with the use of apps or plugins. Zoey does provide you with apps that allow you to make the experience better. While they don’t have a massive selection to choose from, most of them are geared towards B2B sales. Chances are, you’ll only be using Zoey if you plan on selling business-to-business products, so their apps are pretty decent. Most of their apps are free to install, but some of them require you to pay. Overall, the cost of these apps are pretty average for the industry. Unless you plan on building a very custom user experience, the apps at Zoey should satisfy your needs for B2B sales.
Overall, the pricing plans at Zoey are expensive and are much steeper than other similar eCommerce platforms. However, if you want to enjoy dedicated B2B features, Zoey delivers, so it may be worth it if you plan on having business-to-business sales or even if you want to launch a B2B marketplace. With no transaction fees, you will be able to save a little money by not having to spend anything when making sales. However, keep in mind that using third-party payment gateways will add this transaction fee, so you may end up paying it regardless. If you’re looking for a B2B eCommerce solution, Zoey may be a good solution, but otherwise you should steer clear of this expensive website builder.
There are numerous website builders available online allowing merchants to build stunning online stores, but very few of them specialize in business-to-business sales. Zoey is one of the few B2B eCommerce solutions that delivers a custom experience for business owners looking to sell products to other companies and businesses. With Zoey by your side, you will enjoy specialized B2B features such as being able to sell in bulk, being able to accept quote requests, grouping customers together and so much more.
As a complete B2B eCommerce solution, you will be able to setup your entire marketplace with ease. Whether you own a factory and want to sell your services to others or even if you want to set up a marketplace that connects manufacturers with buyers, Zoey makes it easier than ever before.
Relatively new to the industry, Zoey - the eCommerce platform was founded in 2014. However, don’t let their young age fool you, they are already among the top rated B2B eCommerce solutions online. The Zoey founder, Uri Foox, has years of experience and is also the president of Pixafy - a New York based eCommerce agency that creates custom online stores for clients.
Zoey was created so that business owners with lower budgets would be able to attain enterprise-level services. With competitive pricing, tons of useful features, superb ease of use and all the marketing tools you could possibly need, setting up a beautiful B2B online store takes just a few clicks. Along with great functionality, Zoey also delivers stunning designs with simple backend management, allowing you to keep track of all areas of your business with ease.