Thinkific Help

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Thinkific offers comprehensive help to all customers, which includes step-by-step guides, courses, chat support, and done-for-you services.

Most Thinkific help solutions can be accessed for free by all subscribers.

Key Takeaways:

  • Thinkific has many help options that include setup, integration, and sales
  • Most Thinkific help and support is free for all customers
  • Thinkific has an Expert Marketplace that offers done-for-you services

Thinkific Help Options

Thinkific offers users a range of help options, including blog post tutorials, courses, live chat, and done-for-you services.

We explore each native Thinkific option below for you to consider:

  • Help Center – The Thinkific help center is a library of blog posts that provides users with step-by-step solutions to their problems. The tutorials are extremely thorough and cover almost every topic imaginable. 
  • Thinkific Academy – This help option provides users with free courses that cover everything from getting set up and creating products to advanced marketing strategies. 
  • Live Support – All users are granted access to live support chat, and depending on your subscription, it will either be a bot or a real person.
  • Thinkific Experts – The platform has a marketplace that connects users who need help with Thinkific Experts. Subscribers can filter the experts, who are freelancers and agencies, to find the best match for them.

How to Use Thinkific Experts

Thinkific Experts is one of the best solutions for users looking for done-for-you services. 

The marketplace of freelancers and agencies can assist subscribers in all things Thinkific, including course, community, membership creation, and customization, as well as marketing and selling.

We’ve created a short how-to guide to help you get started using Thinkific Experts:

  1. Navigate to
  2. When on the homepage, select the Resources tab and then click on Expert Marketplace. You will now be redirected to the page.
How to Use Thinkific Experts
  1. You’ll now need to scroll down until you see the filters section on the left-hand side of the page.
  2. You should select and search for the relevant skills to find the expert.
  3. Once narrowed down, click View Profile on a handful of experts.
  4. You can then visit their websites or click the Contact button to directly message them about your requirements for help.
Once narrowed down

Alternative Thinkific Help Options

In addition to Thinkific’s own native help options, customers can also find freelancers and agencies on third-party platforms such as Fiverr and Upwork.

Fiverr for Thinkific Help

The platform hosts freelancers who post gigs, which are one-off small projects that customers can buy.

Some of the most purchased gigs included course content creation, script writing, landing page building, and technical support.

The prices for these services range between $10-$250.

Fiverr for Thinkific Help

Upwork for Thinkific Help

Upwork is another platform that can connect Thinkific customers needing help with freelancers and agencies.

The key difference between Upwork and Fiverr is that on Upwork, clients post a specific job description to which freelancers can apply – instead of purchasing one-off gigs.

The price of jobs is worked out on a per-project or hourly basis, it’s up to you when you create a job posting.

Typically, the hourly rates range between $15-$80 per hour.

Upwork for Thinkific Help

Frequently Asked Questions

Thinkific has a range of help for subscribers, which includes its Help Center, Thinkific Academy, Live Chat Support, and Thinkific Experts. All help solutions can be accessed for free by all subscribers.

To get done-for-you help on Thinkific, customers should click the Resources tab on the homepage > Select Expert Marketplace > Scroll down and select the relevant filters > Click View Profile > Contact the experts via their website or by clicking the Contact button.

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Samuel Fletcher
Samuel Fletcher is an entrepreneur with over fifteen years of experience in course development. Sam enjoys researching and experimenting with the latest tools in the industry. Beyond this, Samuel is a blogger, online business coach, and regular contributor to community and volunteering projects. Samuel believes strongly that dedication, perseverance, and commitment are keys to success in any business. He was motivated to start SupplyGem after discovering how difficult it was to find good, honest, unbiased information online about online course platforms. Sam is a current member of the Association for Talent Development (ATD), the International Society for Performance Improvement (ISPI), ISA (the Association of Learning Providers), The Learning Guild, and the Training Magazine Network.