GoHighLevel HIPAA

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GoHighLevel allows customers to store and access medical records by providing a HIPAA Compliance add-on.

This add-on, which costs $297 per month or $2970 if paid annually, can be purchased by all subscription plan holders, and applies to all locations within the account.

Key Takeaways:

  • GoHighLevel is not HIPAA compliant by default
  • Users must purchase the HIPAA Compliance add on
  • All subscription plans can purchase the HIPAA Compliance tool

Is GoHighLevel HIPAA Compliant?

GoHighLevel meets the requirements to meet the HIPAA Privacy Rule and HIPAA Security Rule and is, therefore, fully HIPAA compliant.

However, users must purchase an add-on to have a HIPAA-compliant GoHighLevel account.

This is because standard GoHighLevel accounts are not compliant.

GoHighLevel Compliance Features

Due to the sensitive nature of the data and to comply with the strict data protection requirements, GoHighLevel encrypts the data and can only be decrypted by authorized users when they need to access it.

To manage the encryption process, GoHighLevel uses a Google service, which uses 256-bit encryption.

Subscription Requirements for GoHighLevel HIPAA Compliance

To have a HIPAA-compliant GoHighLevel account, users must purchase the add-on.

Any subscription plan holder can purchase the compliance add-on, which also applies to all sub-accounts.

Here’s how to purchase the HIPAA Compliance add-on:

  1. From your account dashboard, select Marketplace.
  2. Then, click on HIPAA Compliance.
  3. You’ll now need to follow the instructions to purchase it.

Frequently Asked Questions

If an agency that has purchased the HIPAA Compliance add-on manages a sub-account that has also purchased it, it can be transferred and maintain compliance.

HIPAA Compliance is a GoHighLevel add-on, which costs $297 per month, and can be purchased by any subscription plan. There is no minimum GoHighLevel subscription plan required.

GoHighLevel has a HIPAA Compliance add-on lets agencies store and access medical records. This feature can also be shared across sub-accounts.


About Authors

  • Janette Bonnet

    Janette Bonnet is a Senior Writer at SupplyGem. She’s been in the teaching and training field for over 10 years and has been writing about it for more than 5 years. She knows a lot about online course tools like GoHighLevel, Systeme.io, and Teachable. Thanks to her long experience and a professional training certification she earned from CIPD, she’s great at helping readers understand these platforms. When you read her articles, you’re getting advice from someone who’s actually used and knows these tools inside out. Beyond her professional endeavors, Janette has dedicated many years to volunteering, especially in animal welfare, showcasing her commitment to giving back to the community.

  • Dr. Angelia Cline, Ed.D.

    Dr. Angelia Cline, Ed.D., has over 20 years of extensive editing expertise and a commendable academic foundation from William Carey University. Besides her position as a Chief Editor for SupplyGem, she is also an Instructional Designer. Dr. Cline manages the Learning Management System (LMS) for a large team, skillfully converting SME knowledge into engaging courses. With over 12 years of teaching experience, she has demonstrated her aptitude across various subjects and educational settings. At William Carey University, Dr. Cline achieved an Ed.D. in Educational Leadership, a Master’s in Teaching of the Gifted and Talented, and another in English Language and Literature. She also secured her BA in English from The University of Southern Mississippi. Her proficiencies range from research and differentiated instruction to educational leadership.

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Disclosure: I am an independent HighLevel Affiliate, not an employee. I receive referral payments from HighLevel. The opinions expressed here are my own and are not official statements of HighLevel.