If you sell GoHighLevel as a white-label SaaS to your clients, you will need to offer them support when they use the platform.
You can hire a GoHighLevel expert to provide this support on your behalf. Find GoHighLevel white-label support on Facebook and freelancing websites, or hire a VA for the role.
- Hire additional support for your white-label clients
- Join the GoHighLevel Job Network Facebook group to find white-label experts
- Hire a VA or freelancer that provides GoHighLevel white-label support
Why Do You Need GoHighLevel White-Label Support?
A key feature of the GoHighLevel platform is the ability to sell GoHighLevel as a white-label SaaS (software as a service) to your clients. This essentially means you can brand the entire GoHighLevel platform with your agency logo and sell it at any price you like.
However, anyone who has used GoHighLevel will understand there is a steep learning curve for the platform’s many features. Therefore, support is frequently required.
If you are directly subscribed to GoHighLevel, you can enjoy live chat and phone support from the GoHighLevel team. However, if your clients purchased the platform from your agency, they will be looking to you for support.
Providing platform support can take up a large chunk of your time and requires you to be a functional expert on all the platform’s features. If you have many clients who have purchased white-label GoHighLevel from you, providing support can become a full-time job.
Therefore, hiring an expert to take care of any white-label support is often a worthwhile investment. By providing this service, you’re freeing up time for yourself and your agency while adding value to your clients.
Other GoHighLevel White-Label Support Options
Unfortunately, you cannot hire white-label support directly from GoHighLevel. You must look outside the platform for this expertise. However, there are plenty of options available to you if you know where to look.
Get White-Label Support on the Facebook GoHighLevel Job Network
A great place to start looking for a white-label support expert is in the HighLevel Job Network group on Facebook. This 18,000-member strong group is highly active, with multiple responses on every job posting.
The advantage of this group is that it’s specifically for GoHighLevel, and anyone who’s an expert on the platform and available for work will be hanging out there.
You are free to join the group and post a job advert. As long as you’re specific about what kind of support you want to hire, you will receive responses.
Hire a VA for GoHighLevel White-Label Support
Hiring a VA (virtual assistant) can be an ideal solution for providing white-label support. If you already use VAs, you could consider training them to provide the necessary assistance for your clients.
If you have never used VAs before, you can find them in a wide variety of places. There is another Facebook group dedicated to GoHighLevel VAs called the HighLevel Virtual Assistant Hub.
This is a good place to try first since there are 8,000 members in the group, and it is highly active.
Searching for “GoHighLevel VA” on Google also brings up a list of websites offering VA services. Take a glance and find something that appeals to you.
Find GoHighLevel White-Label Support Services on Freelance Websites
Freelance websites are excellent places to source white-label support. Upwork and Fiverr are particularly renowned for providing high-quality services and experienced individuals.
The advantage of this type of website is that you can read contractors’ reviews and profiles to get a feel for whether the person is right for you.
To find GoHighLevel support on these platforms, simply type “GoHighLevel” into the search bar, and a list of freelancers offering GoHighLevel services will be displayed.
Aside from Upwork and Fiverr, freelancer.com is another good place to try. And you can even have a look on Craigslist, as freelancers sometimes advertise on this platform.
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Frequently Asked Questions
In order to provide GoHighLevel white-label support for your clients, you will need to hire someone for the job. Therefore, getting this kind of service for free is not possible.
The best places to find someone who can provide GoHighLevel white-label support are the HighLevel Job Network and HighLevel Virtual Assistant Hub groups on Facebook.
You can also find support on freelancing websites such as Fiverr or Upwork, or you could consider hiring a virtual assistant.
You can only receive support directly from GoHighLevel if you have purchased a subscription directly from the platform.
If your clients purchase a white-labeled version of the platform from your agency, they will not be able to directly access support from GoHighLevel. In this case, it will be your agency that is responsible for providing the support.