If you have a SamCart subscription, you have the option to cancel it if you wish to. In addition, refunds are offered under certain circumstances.
- Subscription must be canceled 5 days prior to the next billing date to avoid future payment
- 30-day money back guarantee for annual subscriptions paid upfront
SamCart’s Cancellation and Refund Policy
SamCart allows users to cancel their plans and offers refunds.
To cancel your plan, you can contact SamCart’s Billing Support team via email – firstname.lastname@example.org.
You can also cancel by making a request through the Billing page on your SamCart dashboard, or by using the dashboard’s help widget.
You must cancel 5 days before the next billing date to avoid paying for the next cycle.
This applies for users on either a monthly or yearly billing cycle.
Full refunds are offered through SamCart’s 30-day money back guarantee, but only for annual subscriptions paid upfront.
If you cancel prior to the end of your current, paid billing cycle, you will not receive a prorated refund.
No refunds are available for the first 30 days.
What if You’re Still On Free Trial? Are You Going to Be Billed?
Users on a free or discounted trial are able to avoid being billed.
To do so, you must cancel prior to the first billing date following the trial.
If you do not cancel before the end of the trial, you will be charged in full.
Frequently Asked Questions
How Do I Get a Refund from SamCart?
To get a refund, you must contact SamCart’s Billing Support team at the following email address: email@example.com.
Refunds are only offered on annual plans paid upfront.
A refund request must be made within the first 30 days of the plan, hence the “30-day money back guarantee.”
Can I Cancel My SamCart Subscription?
Yes, you can cancel your SamCart subscription.
To do so, contact SamCart’s Billing Support team at firstname.lastname@example.org. A
lternatively, you can go to your SamCart dashboard and request to cancel your subscription on its Billing page, or by using the help widget.
Cancel 5 days prior to your next billing date to avoid payment on future billing cycles.
Is It Easy to Cancel My SamCart Subscription?
Yes, it is easy to cancel your SamCart subscription.
It simply requires a request to be emailed to its Billing Support team.
Can I Cancel SamCart After The Free Trial?
Yes, you can cancel your SamCart subscription after the free trial.
However, to avoid any charge, cancellation must be done before the end of the trial.
Can I Cancel SamCart and Still Get a Refund Outside of 30 Days?
No, the only way to get a full refund is to cancel within the initial 30-day timeframe.
It is possible to cancel your SamCart subscription.
Cancel 5 days prior to your next billing date to avoid future payments by simply emailing your request to SamCart’s Billing Support team, or via the Billing page or help widget in your SamCart dashboard.
Full refunds are available, though only for annual plans paid upfront.