Kajabi has comprehensive features, but it can’t do everything! Therefore, you may need to use its API credentials to integrate it with third-party software.
Doing so gives you expanded functionality and allows data to move securely between platforms.
Key Takeaways:
- The Kajabi API allows integration with over 500 third-party apps via Zapier
- A Kajabi public API is currently in private beta mode
- Kajabi suggests using webhooks as an alternative to the public API
What Is the Kajabi API, and What Does It Let You Do?
The Kajabi Action Programming Interface (API) is a technical term that describes a set of protocols that allow you to connect the platform with other software.
This integration allows data such as course content, customer contact details, and sales information to flow securely between the two platforms.
For instance, you could use the API to integrate Kajabi with e-commerce software like Shopify or CRM software like Salesforce.
Doing this gives you more functionality and allows you to extend your business beyond the limitations of what Kajabi can do.
It’s important to note that Kajabi supports direct integration with several apps, such as Segment and ActiveCampaign. Also, API credentials are not always necessary to connect these platforms.
However, to integrate with other third-party platforms, you must use Zapier, which opens up access to over 500 additional apps. In this instance, the API credentials are required.
Do You Really Need It?
No, you don’t have to use the API to set up and run a business, but it can make it more convenient for you to do so.
Let’s take a helpdesk system—which Kajabi does not have. Using one is essential for managing customer support efficiently.
Without using the API to integrate your helpdesk software with Kajabi (via Zapier), it’s up to you to manually transfer customer inquiries and support tickets.
With the API connection, customer interactions can sync automatically between your helpdesk and Kajabi in real time. This reduces the risk of missing important details and ensures that all customer data stays up-to-date.
So, while using the API is not strictly necessary, it can help you a lot if you do.
How to Find the Kajabi API Key and API Secret (A Quick Guide)
- In your Kajabi account, click Settings > Account Details.
- Scroll to the bottom of the screen.
- Copy your API key and API secret.
The only exception to this process is if you want to integrate Kajabi with ClickFunnels. In this case, the platform has separate API credentials.
To find these, head into Settings > Third-Party Integrations and scroll to the bottom of the screen. You’ll see the API credentials displayed under the ClickFunnels logo.
To use the API credentials, you will need to refer to the instructions on the platform you want to connect to Kajabi. Essentially, though, you’ll be required to input the API credentials into the third-party platform to allow access to Kajabi.
Does Kajabi Have a Public API?
Kajabi does have a public API, but it’s currently in closed beta mode. This means it’s being tested by a select group of users before it’s fully released.
If you’re wondering how the public API differs from the existing API, it all comes down to access.
- The existing API is limited to providing specific functionalities and access between Kajabi and certain third-party apps.
- The public API is intended for broader functionality, including custom-designed apps and plugins without the need for Zapier.
We don’t have a release date yet for the public API, but we’ll be sure to update this article as soon as it’s released. In the meantime, if you require functionality similar to what a public API offers, Kajabi recommends using webhooks.
Frequently Asked Questions
Which Apps Can I Connect With Using Kajabi API?
The Kajabi API allows direct integration with apps such as ClickFunnels and PayPal. However, to expand the capabilities, you will need to use Zapier. This opens up integrations with over 500 different software platforms.
Do All Kajabi Plans Include Access to the API Key?
No, API access is not available on the Kajabi Kickstarter plan. If you want to use API credentials to connect third-party platforms, you have to upgrade to the Basic plan or higher.
