Kajabi Payments is Kajabi’s payment provider, which means there is no need to integrate Stripe or PayPal.
While the fees aren’t cheaper than Stripe’s, there are some other surprisingly good benefits to using the service.
Key Takeaways:
- Kajabi Payments automatically calculates and collects sales tax
- Increase payment options by offering Google Pay, Apple Pay, and Afterpay
- Currently only available in the USA, Canada, Australia, and the UK
5 Reasons Why You Should Switch to Kajabi Payments
1. Streamlined Service
With Kajabi Payments, Kajabi has finally achieved true “all-in-one” status. Since it is no longer necessary to use Stripe or PayPal, you don’t have to rely on any third-party provider to manage transactions for your Kajabi products.
Don’t get me wrong, there’s nothing wrong with Stripe or PayPal, and they work just fine. However, it’s hard to beat the convenience of having payment capabilities without needing to set up accounts on different platforms.
Running a business requires enough work as it is, so having a streamlined way to take payments is always welcome in my book. Besides, having everything on a single platform reduces the likelihood of issues—something that occasionally happens when you integrate multiple platforms.
2. Safe and Secure
You may be interested in learning that when you switch to Kajabi Payments, you’re not actually waving goodbye to Stripe.
Kajabi has partnered with Stripe and uses the same processing infrastructure. This partnership is good because it also means that Kajabi Payments is subject to Stripe’s stringent security measures.
Stripe is PCI-certified, which is the highest level of security certification within the payment industry. It’s also SOC 1 and SOC 2 compliant, and its security policies align with the NIST Cybersecurity Framework.
If that doesn’t mean much to you, don’t worry. What’s important to know is that Kajabi Payments is ultra-secure and safe for you to use.
3. Automatic Sales Tax Calculations (Finally!)
If you’ve been using Kajabi for any length of time and selling internationally, you will be familiar with the headache that is manual sales tax calculations.
Well, no more!
Finally, Kajabi has introduced automatic sales tax calculations and collections on any products and services you sell at the point of sale (during checkout).
To enable this, Kajabi has partnered with Quaderno (a sales and tax compliance platform) and uses its infrastructure to provide automatic calculations.
This feature is game-changing because it makes it super easy to sell internationally and increase your revenue without having to be some kind of math genius. It also makes it a lot simpler for you to file and remit taxes on your yearly returns.
4. Enable Apple Pay, Google Pay, and Afterpay
If you want a high-converting sales page and checkout, you need to reduce as much friction as possible for the customer.
According to research by PayPal, a massive 59% of customers said they have abandoned their shopping cart because their preferred payment method was unavailable. This is something you definitely don’t want to happen.
With Kajabi Payments, you’re giving your customers multiple ways to pay. Besides credit cards, purchasers can also use Google Pay and Apple Pay. And, considering over 650 million people use these services, it’s worth making these options available.
Kajabi Payments is also Afterpay enabled, which is a huge deal if you sell high-ticket courses and products.
With this feature, customers can “buy now, pay later” and spread the cost over a series of payments. This option goes a long way toward breaking down the barrier of cost and reducing that aforementioned friction.
5. Integrate with Xero
Lastly, Kajabi Payments offers a native integration with accounting software Xero to provide seamless data transfer of all your payout and transaction information.
This integration allows you to regularly—and automatically—reconcile transactions, lessening the stress of tax season.
The One Big (Temporary) Drawback of Kajabi Payments
Okay, we’ve established that Kajabi Payments is worth using, but here’s the downside.
It’s not yet available in all countries.
If you live in the USA, Canada, Australia, or the United Kingdom lucky you—you can set up Kajabi Payments right now. If you live elsewhere on the planet, unfortunately, you’ll have to sit tight a while longer and carry on using Stripe and PayPal.
That said, Kajabi is slowly but surely rolling out its payment service internationally. And don’t forget that Kajabi Payments is still pretty new—it only exited beta mode at the start of 2024—so it’s still effectively finding its feet.
Kajabi Payment Transaction Fees Comparison
Kajabi matches Stripe in terms of fees, which would make sense since it uses Stripe’s infrastructure. Where PayPal is concerned, both Kajabi Payments and Stripe are considerably cheaper.
Note that the following figures are based on U.S. transactions and amounts:
| Payment type | Kajabi Payments | Stripe | PayPal |
|---|---|---|---|
| One-time transaction | 2.9% + $0.30 | 2.9% + $0.30 | 3.49% + $0.49% |
| International card fees | 1.5% | 1.5% | 1.5% |
| Currency conversion | 1% | 1% | 4% |
| Sales tax calculation | $0.15 | 0.5% | N/A |
| Dispute handling | $15 | $15 | $15 |
| Buy now, pay later | $6 + $0.30 | From $5.99 + $0.30 | N/A |
How to Set up Kajabi Payments
To set up Kajabi Payments, you must head into the “Settings” tab and click on “Payment Integrations.”
If Kajabi Payments isn’t available in your country, you will be redirected to set up Stripe or PayPal. If the feature is available, click “Get Started.”
Next, add your business information, including website, physical address, and phone number. You must also accept Kajabi’s terms and conditions and add your bank account information.
Additional verification, such as your social security number or employer identification number (EIN), may also be required.
Once you set up Kajabi Payments, you can select this option when setting up the payment options for your offers. You will also be able to enable Google Pay and Apple Pay.
Frequently Asked Questions
Can I Still Use PayPal and Stripe If I Use Kajabi Payments?
Yes, you can still offer your customers Stripe and PayPal alongside Kajabi Payments.
Do I Have to Use Kajabi Payments?
It is not obligatory to use Kajabi Payments for your Kajabi offers. You can stick with Stripe or PayPal if that is your preference.
Can I Convert My Existing Kajabi Offers from Stripe to Kajabi Payments?
Yes, you can convert your existing Kajabi offers to use Kajabi Payments. To do this, head to the pricing section of each offer and switch from Stripe to Kajabi Payments.
