GoHighLevel Community Feature Overview

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GoHighLevel has a community feature that enables you to build dedicated spaces for members to post, chat, and interact with each other and you. 

They are a great way to build audience engagement and enhance student or member experience.

Key Takeaways:

  • GoHighLevel lets you create unlimited numbers of communities
  • Offer your communities free or charge a subscription or one-time fee
  • Link your community to one or more of your GoHighLevel courses
  • Use GoHighLevel communities for free for 30-days
  • Watch our video overview of GoHighLevel communities

GoHighLevel Community Features at a Glance

GoHighLevel Community Features at a Glance

Community Customization

  • Add your brand images and color
  • Add a custom URL
  • Create channels for different chat topics
  • Assign members as admin, moderator, or contributor
  • Invite members by email or provide a link
  • Link the community to your courses

Community Engagement

  • Post within each chat channel
  • Tag community members in posts
  • Upload video, images, and files to posts
  • Use emojis with your text
  • Respond to a post or a comment within a post
  • “Like” comments

Community Monetization

  • Add a subscription payment or a one-time fee to join
  • Offer a free trial for subscriptions
  • Add promotional links on the community homepage
  • Link your community to paid courses

What Are GoHighLevel Communities for?

What Are GoHighLevel Communities for?

GoHighLevel communities can be used for engaging with and growing your audience. 

They provide a dedicated space away from the distractions of social media platforms where your members can talk and interact about a given subject.

Communities can be standalone or attached to your courses, free or paid, and made public or private. 

Therefore, you can use them for anything from super-exclusive paid communities to free public forums used for events and promotions.

What Can You Do with a GoHighLevel Community?

Add Branding and Promotional Links

Add Branding and Promotional Links

To make your community look and feel like your own, you can fully brand it by adding your logo and a relevant image to the community’s main page. Additionally, you are free to pick the color theme of the community so it fits with your brand style.

We like the area on the main page that allows you to add promotional links. Since your community is already interested in what you do and is a captive audience, this is the perfect place to add your offers.

Create Conversation Channels

Create Conversation Channels

Conversation channels give you a way to categorize the chat threads into relevant topics.

Rather than have everyone posting and commenting on a single chat feed, you can create a channel for each different topic of discussion. 

For example, you can create a channel for general chat, business tips, expert Q&A, and the latest news and updates.

To post in a channel, all the user needs to do is click on the desired one and post in the feed. 

Readers can then click on the channel to bring up all the posts for that topic.

This stops community members from having to sift through everything on the main newsfeed page to find what they are looking for.

Post and Respond to Comments

Post and Respond to Comments

Posting works the same as any social media platform. Simply add your text in the box provided and hit send. To create more engagement, you can upload images, videos, and files.

Additionally, you have all the emojis at your disposal and comments can be “liked.” 

Posting works

Community members can respond directly to the original post or respond to individual comments within a post.

Community admins

GoHighLevel has also recently added the ability to tag someone in a post. Simply type the “@” symbol and start typing the community member’s name to add them. After you’ve posted, they’ll get a notification that they have been tagged in a post.

Link Communities to Courses

Link Communities to Courses

One of the best aspects of the GoHighLevel community feature is the ability to link communities to courses. 

This provides the perfect place for your students to gather and talk about the course material and share ideas and tips. Then, if you create a new course, you already have an audience to promote it to!

To find the linked courses, community members simply need to click on the “Learning” tab at the top of the screen.

GoHighLevel community feature

When the tab opens, all the linked courses will be displayed and can be accessed from here.

Assign User Roles

Assign User Roles

As your community grows, so does the potential for undesirable behavior. Therefore, you’re going to need to assign people to keep an eye on things while you’re not around.

You can do this by assigning different roles to your community members. There are three choices:

  • Contributor: This is a standard community member who doesn’t have any admin or moderation rights.
  • Moderator: These individuals can delete comments and remove people from the community.
  • Admin: This is the highest level of access and allows you to make changes to the community (add/remove channels, courses, etc.) as well as delete comments and remove members.

The moderator role is assigned to anyone else who has access to the GoHighLevel sub-account. For example, if you have three people in your agency, you might have admin rights, and the other two staff members will be moderators.

How to Set Up a GoHighLevel Community (Step by Step)

How to Set Up a GoHighLevel Community (Step by Step)

Step 1: Log into GoHighLevel and head to the relevant sub-account. Click “Memberships” on the left, then “Communities” found at the top of the screen. Click “Create Group.”

Log into GoHighLevel

Step 2: Add a name and a description for your community and edit the community URL if needed.

modify the URL slug

Scroll down and upload your branding imagery and pick your brand color. When done, scroll to the bottom and hit “Create Group.”

Create Group

Step 3: Your community has now been created, but there are a few things you need to do before you start inviting people. 

Click “Add New Channel” found in the bottom left corner.

Add New Channel

Give your channel a name and a description, assign it an icon, and then click “Create Channel.”

Repeat this until you have as many channels as you need.

Create Channel

Step 4: Next, click the cog icon found in the top-right corner of the screen.

top-right corner of the screen

Step 5: The settings menu will appear. In the “Details” tab, you can adjust the community name, description, and URL if needed. You also have a couple more options.

Choose if you want your community to be private or public. 

The difference is that a public community allows non-members to see the conversation feeds and comments. 

The private setting will hide these from anyone who isn’t a member.

You can also choose if you want the community to be accessible from the switcher or not. 

This is if someone is a member of multiple communities. 

The switcher screen allows them to switch between communities as needed. 

If you untick the switcher option, the community won’t show up on the screen.

Details” tab

Step 6: The “Subscriptions” tab is where you can choose to make your community paid or free. It’s set to free as default. To make it paid, click on “Add New Price.”

Add New Price

A pop-up will appear where you can adjust the following:

  • Price: Decide how much you want to charge for the community.
  • Subscription Type: Pick from a recurring subscription payment or a one-time fee.
  • Trial Days: If you want to offer a free trial to new members, add the number of trial days here (available for subscription payments only).
  • Billing Period: If you picked a subscription, you can choose to bill members on a monthly or annual basis.
  • Test Mode: Use this to test out the payment and see if it works.

When you’re done, click “Add Price” and move on to the next setting.

Subscription Type

Step 7: The “Branding” tab is where you can update any of the branding images and the brand color you added during the initial setup.

The links tab is where you can add any promotional links to your community. Click “Add New Link.”

Branding

Add the link URL and a short description and hit “Add Link.” Then, hit “Save.”

Add Link

The links will appear under your community name and description on the main page. You can add multiple links if needed.

multiple links if needed

Step 8: To link your community to a course, find and click the “Learning” tab at the top of the community screen and click “Add Course.”

Add Course

Select the relevant course from the dropdown list and click “Add Course.” You can add as many courses as you want to the page.

Congratulations! Your community is now ready to go. Now all you need to do is invite people to join!

How to Invite Members to Your GoHighLevel Community (Step by Step)

To invite members to your GoHighLevel community, you must be signed in as an admin.

How to Invite Members to Your GoHighLevel Community

Step 1: Click the “People” tab at the top of your community and then click the blue “Invite” button in the top right of the screen.

Invite button

Step 2: To grab the invitation link, click on the “Invitation Link” text at the top of the pop-up that appears.

Invitation Link

The invite link will appear along with a copy button. You can add this link to your website, email campaigns, funnels, or anywhere else you like.

Anyone who clicks on the link will be able to join your community.

Alternatively, you can invite people individually.

invite people individually

Step 3: To add members individually, simply write their name and email in the spaces provided and click the blue “Invite” button.

If you want to assign them admin rights, toggle the switch to “on.” If you leave the switch toggled off, they will be assigned the community contributor role and won’t have admin rights.

assign them admin rights

Invite recipients get an email to join the community: all they have to do is click the “Accept Invite” button to access it.

Frequently Asked Questions

There is a GoHighLevel communities feature, and it can be found under the “Memberships” tab of any sub-account.

GoHighLevel allows you to create unlimited numbers of communities.

GoHighLevel allows you to add unlimited numbers of members to any communities you create on the platform.

Yes! GoHighLevel lets you link your community to a course or a number of courses. Community members can then access your courses via the community and vice versa.

GoHighLevel lets you offer paid or free communities. Paid communities can be offered either on a subscription basis or a one-time payment.

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About Authors

  • Janette Bonnet

    Janette Bonnet is a Senior Writer at SupplyGem. She’s been in the teaching and training field for over 10 years and has been writing about it for more than 5 years. She knows a lot about online course tools like GoHighLevel, Systeme.io, and Teachable. Thanks to her long experience and a professional training certification she earned from CIPD, she’s great at helping readers understand these platforms. When you read her articles, you’re getting advice from someone who’s actually used and knows these tools inside out. Beyond her professional endeavors, Janette has dedicated many years to volunteering, especially in animal welfare, showcasing her commitment to giving back to the community.

  • Dr. Angelia Cline, Ed.D.

    Dr. Angelia Cline, Ed.D., has over 20 years of extensive editing expertise and a commendable academic foundation from William Carey University. Besides her position as a Chief Editor for SupplyGem, she is also an Instructional Designer. Dr. Cline manages the Learning Management System (LMS) for a large team, skillfully converting SME knowledge into engaging courses. With over 12 years of teaching experience, she has demonstrated her aptitude across various subjects and educational settings. At William Carey University, Dr. Cline achieved an Ed.D. in Educational Leadership, a Master’s in Teaching of the Gifted and Talented, and another in English Language and Literature. She also secured her BA in English from The University of Southern Mississippi. Her proficiencies range from research and differentiated instruction to educational leadership.

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Disclosure: I am an independent HighLevel Affiliate, not an employee. I receive referral payments from HighLevel. The opinions expressed here are my own and are not official statements of HighLevel.

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