The GoHighLevel calendar has many features to help you stay on top of your appointments and organize your time. The booking process can be automated, and you can integrate the calendar with several apps for even greater efficiency.
- Manually or automatically book clients into your calendar
- Create automatic booking reminders
- Integrate with Google, Outlook, and Stripe
What Can You Use the GoHighLevel Calendar For?
The GoHighLevel calendar provides many tools to make the booking process for your events smooth and easy. Here they are in detail.
View, Edit, Add and Delete Your Appointments
You have full control over all your bookings and appointments. Therefore, you can go in and add a booking, edit an existing one, or even delete it.
You can also update the status to display what happened with the booking. For example, you can update it to state whether the appointment was carried out, rescheduled, or a no-show.
This feature is useful when viewing the analytics of your calendars later down the line. The information will show you if you have a trend of no-shows or cancellations and allow you to adjust and improve your campaigns accordingly.
Set Your Availability and Schedule
It’s unlikely you’re available 24/7, and to avoid becoming overbooked and overworked, the GoHighLevel calendar allows you to set your availability parameters:
- Slot duration: This determines how long each appointment slot will be.
- Slot interval: This determines how often slots can become available and when people can book them. For example, a 30-minute slot interval lets people book at 9 am, 9.30 am, 10 am, 10.30 am, etc. Whereas an hour slot interval will mean people can book at 9 am, 10 am, 11 am, etc.
- Buffer duration: The buffer gives you a bit of breathing space between appointments so that you’re not conducting them back to back without a break.
- Appointments per slot: If you have more than one person conducting appointments, you can set the availability to match the number of people available.
- Appointments per day: Set the max number of appointments you’re willing to do per day.
- Scheduling notice: Set how far in advance someone can book and control the minimum booking notice to avoid last-minute appointments.
- Office hours: Here, you can set the days and times that you are available to take appointments.
Manually Book Your Clients Directly into a Calendar
For one-time appointments, it’s quick and easy to manually book them into your calendar. All you have to do is click on “Book Appointment,” and you will be asked to select the contact you wish to make the appointment with. If the contact details aren’t yet in the database, you can add them here.
What’s also useful is that you can select which calendar to add the booking to. For example, if you have ten calendars for different events, you can choose the relevant one from a dropdown box when you make a booking. This helps keep all your appointments organized.
Embed a Calendar for Automatic Bookings
Each of the calendars you create has its own unique widget link. This lets you embed the calendar on a website, landing page, or sales funnel so people can directly book a slot.
The widget shows all available days and times so that a person can choose the most convenient slot for them. Plus, it’s available in numerous different languages.
Once a booking has been confirmed, it will automatically appear in your calendar. Plus, any information you capture during the booking process will be available to view, such as the person’s name, email, and phone number.
Create a Different Calendar for Each Service or Event
GoHighLevel lets you efficiently organize all your events and appointments by creating a separate calendar for each one.
For example, if you’re holding a three-day sales summit, you could have several different types of events available, such as Q&A sessions, guest speakers, one-to-ones, etc. In this case, you can create a group titled “Three Day Summit,” and within that group, you can have a calendar for each type of event.
Useful GoHighLevel Calendar Features
The entire GoHighLevel calendar is set up to make your life as easy as possible. It contains several other useful features to streamline the booking process.
Automatically Assign Bookings to Team Members
During the calendar setup process, you are asked to assign one or more team members to it. These are the individuals that will carry out or run the appointments. So when someone makes a booking, the date is automatically added to the team member’s calendar.
If you have more than one team member assigned to the calendar, there are several system settings to choose from:
- Optimize for availability: The system will check who has the most availability and assign them accordingly.
- Optimize for equal distribution: The system will equally distribute bookings among team members.
Add a Custom Form to Capture More Information
As standard, the calendar takes the name, email, and phone number of anyone who books a slot. However, if you aim to collect additional information, you can create a data capture form using the GoHighLevel form-building tool.
Once you have done this, you can select the custom form from the dropdown menu, which will then appear on the booking page when someone makes an appointment.
This can be helpful when prepping for your appointments: if you’re running a Q&A session, you can request questions upfront, so you have time to prepare your answers.
Automatic Appointment Clash Checker
When a booking is made on a calendar, GoHighLevel automatically performs a scan of all existing calendars to ensure there isn’t an appointment clash. If there is, the booking will be assigned to a different team member.
This is vital if you have multiple calendars on the platform, as it prevents you from becoming double-booked.
Set Up Automatic SMS or Email Reminders
To remind people of their upcoming appointment, you can set automated reminders to send via email or text.
To do this, you must create a new campaign and create the text or email template. Within the template, you can add custom values that will pre-populate the reminder with customized text. For example, you can set the reminder to automatically add the person’s name, appointment time, and date.
After you have created your template, you can set the time for when the message should be sent. So, you could send out a reminder 24 hours before the appointment is due to start and another one hour before.
You can even add links inside the message so that if the individual wants to cancel or reschedule, they can click on the link to perform the action. This helps lessen the likelihood of experiencing a no-show.
Connect with Stripe for Advance Payments
If you plan to charge for your appointments, you have the ability to directly integrate Stripe within the GoHighLevel platform. You can then use the app to take payments whenever a booking is made.
From the user’s end, they will be asked to pay the given amount before the booking can be confirmed.
Connect with Zoom to Automatically Generate Links
GoHighLevel has a direct Zoom integration that automatically pre-populates calendar bookings with unique Zoom links. This saves you the effort of manually creating a Zoom room every time someone books an appointment.
The Zoom link will appear under the location heading in the booking confirmation. To use it, you and the attendee click on the link, a Zoom will automatically open up, and the meeting will begin.
Integrate with Outlook and Gmail
If you use Outlook or Google calendars, you’ll be pleased to see that you can sync both apps with your GoHighLevel account and calendar.
Head to the integrations tab on the GoHighLevel platform and go through the integration process for each type of calendar. Once you have done this, you can switch on the sync function.
From now on, every time a booking is made in Outlook or Google, it will automatically feed through and appear on your GoHighLevel calendar and vice versa.
Check Your Calendar With the GoHighLevel Mobile App
GoHighLevel has a handy mobile app that allows you to keep tabs on all your calendar activity while on the go.
While functionality is limited on the app, you can still view all your bookings on all your calendars and go in and edit existing appointments.
View Appointment Report and Analytics
You are able to check out your appointment report to analyze the data at any time. You can filter the information to look at individual calendars or groups of calendars. Or, you can drill the information down further and look at each appointment in detail.
You are also able to see which of your sales funnels the appointment came from. This is highly useful when trying to understand which of your sales strategies are most effective.
Frequently Asked Questions
The GoHighLevel calendar lets you schedule and book appointments for all your events. You can also embed the GoHighLevel calendar into web pages and take automatic bookings.
To add a calendar to GoHighLevel, you must first create a group. This consists of the people on your team who will be conducting the appointments. Once you have created a group, you can add as many calendars as you like to the group.