GoHighLevel Custom Fields

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Custom Fields lets you ask and capture information about a lead.

After completion, you can view their answers and follow up with the lead.

You can create custom fields and use them in Surveys and Forms.

Key Takeaways:

  • All subscription plans can create and use custom fields
  • After a prospect has submitted their information, you can use Workflows to follow up

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GoHighLevel Custom Fields Overview

GoHighLevel contains 15 standard field options that you can use to request information from your prospects.

These include fields such as Names, Emails, Phone Numbers, Date of Birth, and Addresses.

If, however, you need different information that the provided standard fields do not cover, you will need to create a custom field.

These can then be added to your surveys and forms to gain more information.

After you’ve created a custom field, it will be saved, and you’ll be able to access it in the drag-and-drop editors when creating lead forms and surveys.

When to Use GoHighLevel Custom Fields

You can use GoHighLevel Custom Fields when creating forms and surveys.

Once the prospect has submitted the information, you can create a Workflow to follow up with customized marketing and call scheduling campaigns to move the prospect down the pipeline.

A few ways businesses can use them:

  • Gym or fitness programs – You could create a custom field asking what the prospect’s goals are; then, when you follow up with them, you can respond with a tailored offer.
  • Dental and chiropractic leads – A simple question such as the price willing to pay can help you segment the higher and lower value leads.
  • Roofing companies – Ask specific questions about the type of roof using drop-down boxes to ensure you can provide services to the client.

The surveys and forms with the custom fields can then be embedded onto your lead or site page for prospects to fill out.

How to Add GoHighLevel Custom Fields

How to add custom fields:

  1. From your dashboard, navigate to the subaccount where you want to add a custom field.
  2. Then on the left-hand side of the page, select Sites.
  3. Once redirected, click the cog icon, which can be found to the right of the tabs section.
Add GoHighLevel Custom Fields
  1. Now, on the left-hand side of the screen, select Custom Fields.
  2. To add a new one, click + Add Field in the top right of the screen.
Custom Fields
  1. A pop-up will appear where you can select from the following:
    1. Text input
    2. Values
    3. Choosing options
    4. Others
  2. When you’ve chosen, select Next.
select Next
  1. To complete your custom field, fill out the rest of the information and select any additional preferences.
  1. When you’ve completed this section, click the Save button.
  2. Your custom field has now been created.
custom field

You’ll now be able to find your new custom fields modules on your dashboard. Moreover, when you are creating Surveys and Forms, the custom field you made will also be available for input.

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Frequently Asked Questions

To delete a GoHighLevel Custom Field, go to the sub-account that has it > Select Sites > Click the cog icon to the right of the tabs > Click Custom Fields > Find the custom field that you want to delete and check the box > Click on Bulk Actions > On the drop-down menu, click Delete > To confirm select OK > It will now be deleted.

To create a GoHighLevel Custom Field, navigate to your subaccount > Select Sites > Click on the cog icon > Select Custom Fields > Click on the + Add Field button > Complete the first pop-up, and then fill out the second section with more details > Select next after each step > The custom field will now have been completed.

Custom Fields are information boxes you create to request unique information from a prospect when they complete a Survey or Form. Unlike standard fields automatically generated by GoHighLevel, Custom Fields allow you to ask anything and are much more specific and valuable.

Custom Fields allow you to request much more information from your leads, which means you can segment them and deliver more personalized marketing messages. It also means that you understand their needs better if you schedule a call.

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  • Janette Bonnet

    Janette Bonnet is a Senior Writer at SupplyGem. She’s been in the teaching and training field for over 10 years and has been writing about it for more than 5 years. She knows a lot about online course tools like GoHighLevel, Systeme.io, and Teachable. Thanks to her long experience and a professional training certification she earned from CIPD, she’s great at helping readers understand these platforms. When you read her articles, you’re getting advice from someone who’s actually used and knows these tools inside out. Beyond her professional endeavors, Janette has dedicated many years to volunteering, especially in animal welfare, showcasing her commitment to giving back to the community.

  • Dr. Angelia Cline, Ed.D.

    Dr. Angelia Cline, Ed.D., has over 20 years of extensive editing expertise and a commendable academic foundation from William Carey University. Besides her position as a Chief Editor for SupplyGem, she is also an Instructional Designer. Dr. Cline manages the Learning Management System (LMS) for a large team, skillfully converting SME knowledge into engaging courses. With over 12 years of teaching experience, she has demonstrated her aptitude across various subjects and educational settings. At William Carey University, Dr. Cline achieved an Ed.D. in Educational Leadership, a Master’s in Teaching of the Gifted and Talented, and another in English Language and Literature. She also secured her BA in English from The University of Southern Mississippi. Her proficiencies range from research and differentiated instruction to educational leadership.

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Disclosure: I am an independent entity from HighLevel. I am not an agent or employee of HighLevel and have no authority to make binding contract or represent HighLevel. I receive referral payments from HighLevel. The opinions expressed here are my own and shall NOT be interpreted or considered as representations, guarantees, or statements made by HighLevel Inc or any of its subsidiaries, agents, or assigns.

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