Is GoHighLevel Legit? Or Is It a Scam?

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There has been speculation about whether GoHighLevel is genuine or if it’s trying to scam people. 

We’re happy to report that GoHighLevel is genuine and couldn’t be further from a scam.

Key Takeaways:

  • The platform’s pricing and payment terms are transparent 
  • GoHighLevel is rated 4.9 on TrustPilot
  • GoHighLevel has a very active and happy user community 

Is GoHighLevel Legit? The Quick Answer

GoHighLevel is 100% legit and definitely not a scam! It is a genuine platform offering marketing professionals and agencies all the tools and features required to be successful.

What Makes GoHighLevel Legit?

Upfront Pricing

Upfront Pricing

A sketchy business is unlikely to be upfront about its pricing. It might be ambiguous about how much it costs, require lots of add-on expenses, or be clear about the price but not what you get for it.

GoHighLevel does none of these things and is very clear about how much it costs and what you get for the price.

GoHighLevel does none of these things

Additionally, when you sign up for a free trial, it states very clearly what will happen once the free trial ends and when you will be charged.

sign up for a free trial

Likewise, in the billing section of your GoHighLevel account, it tells you when your free trial will end and that you will be charged after, as well as the amount you will be charged.

Positive User Reviews

Positive User Reviews

GoHighLevel is rated very well online. On TrustPilot, it is a verified company with over 1,200 reviews and an overall score of 4.9.

When customers have a bad experience with a company, online review sites are usually the first place they go to air their displeasure. If GoHighLevel were a scam, its review score wouldn’t be anywhere near this good.

GoHighLevel is rated very well online

We see a similarly good review score on Capterra. Users there give it a 4.1 overall with customer service and ease of use scored at 3.6.

good review score on Capterra

And over on, GoHighLevel is rated 4.3, with 82% of reviewers giving it five out of five.

Thriving User Community

Thriving User Community

Facebook has numerous groups dedicated to people who are using GoHighLevel. Some have thousands of members, and they are all actively posting.

This just wouldn’t happen with a scam site. The only type of group you would find for a dodgy business would be one full of dissatisfied customers!

Responsive to User Feedback

Responsive to User Feedback

GoHighLevel is constantly updating and improving its platform. This is evident from its very active YouTube channel (another sign it’s not a scam!) and the tons of platform updates it posts every week.

There is a forum dedicated to user requests and suggestions, and GoHighLevel is very proactive and acts on them frequently.

Any scam platform wouldn’t put this much time and effort into keeping its users happy. It would just want to take their money and run.

Responsive Customer Service

Responsive Customer Service

You will struggle to find any kind of way to get hold of someone from a dodgy site. After all, why would they bother to assist you beyond relieving you of your cash?

On the other hand, GoHighLevel has live chat available, so you can get hold of someone whenever you need to. Furthermore, to assist you better the company also offers free live Zoom calls so you can even put a face to the voice.

If that wasn’t enough, GoHighLevel has loads of training videos, tutorials, guides, and walkthroughs available. No scam is going to invest this much into helping its users.

Why Do People Think GoHighLevel Might Be a Scam?

Why Do People Think GoHighLevel Might Be a Scam?

So why do people think GoHighLevel is a scam? Well, there are a couple of reasons that have created distrust for the platform:

  • GoHighLevel uses affiliate partners to promote and sell subscriptions, which has led to some people thinking it is a multi-level marketing company (MLM).
  • Some people feel that the GoHighLevel culture and the passion people have for it is “cultish” and suspicious.
  • GoHighLevel has chosen to partner with controversial marketing “guru” Billy Gene, who has a dubious online reputation.

Let’s just debunk these.

Let’s just debunk these

Affiliate links are used widely across all corners of the internet. People promote products or services and receive a commission payment in return. Amazon uses affiliate links as do most high-profile organizations. GoHighLevel is no different. 

This is a normal practice and certainly doesn’t make it an MLM.

Company culture and how you feel about it is down to personal preference. Just look at Russel Brunson (founder of ClickFunnels). He has a very specific culture that people either love or hate, but that doesn’t make him or his business a scam.

Finally, despite Billy Gene’s reputation, he is a very successful marketing professional and has a loyal fanbase. This could be why GoHighLevel has chosen to use him as a speaker for their live events. Whether they continue to use him remains to be seen.

Frequently Asked Questions

GoHighLevel is not a scam; it is a legitimate platform with over 20,000 users. It puts a lot of effort into engaging with users and making continuous improvements to the platform – something a scam would never do.

You can tell GoHighLevel is legit by checking out its excellent online reviews and active Facebook communities. Additionally, the platform provides clear and transparent pricing and plenty of live support, and it doesn’t lock you into any complicated contracts.

It is 100% safe to use GoHighLevel. The platform is legit and an established business with thousands of active users. Additionally, GoHighLevel has well-developed and high-performing features and tools that are continuously updated and improved.

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  • Janette Bonnet

    Janette Bonnet is a Senior Writer at SupplyGem. She’s been in the teaching and training field for over 10 years and has been writing about it for more than 5 years. She knows a lot about online course tools like GoHighLevel,, and Teachable. Thanks to her long experience and a professional training certification she earned from CIPD, she’s great at helping readers understand these platforms. When you read her articles, you’re getting advice from someone who’s actually used and knows these tools inside out. Beyond her professional endeavors, Janette has dedicated many years to volunteering, especially in animal welfare, showcasing her commitment to giving back to the community.

  • Dr. Angelia Cline, Ed.D.

    Dr. Angelia Cline, Ed.D., has over 20 years of extensive editing expertise and a commendable academic foundation from William Carey University. Besides her position as a Chief Editor for SupplyGem, she is also an Instructional Designer. Dr. Cline manages the Learning Management System (LMS) for a large team, skillfully converting SME knowledge into engaging courses. With over 12 years of teaching experience, she has demonstrated her aptitude across various subjects and educational settings. At William Carey University, Dr. Cline achieved an Ed.D. in Educational Leadership, a Master’s in Teaching of the Gifted and Talented, and another in English Language and Literature. She also secured her BA in English from The University of Southern Mississippi. Her proficiencies range from research and differentiated instruction to educational leadership.

Disclosure: I am an independent entity from HighLevel. I am not an agent or employee of HighLevel and have no authority to make binding contract or represent HighLevel. I receive referral payments from HighLevel. The opinions expressed here are my own and shall NOT be interpreted or considered as representations, guarantees, or statements made by HighLevel Inc or any of its subsidiaries, agents, or assigns.