GoHighLevel Power Dialer (Guide)

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GoHighLevel has a power dialer, which lets users automate the call queue.

This can be set up by tagging leads and entering them into a marketing automation flow.

Key Takeaways:

  • The GoHighLevel power dialer is a core feature
  • Users can create workflows to automate their call queue
  • Account owners can see how each agent is performing

What Is the GoHighLevel Power Dialer?

The GoHighLevel power dialer enables platform users to efficiently manage and call leads.

To create a Power Dialer, subscribers must use the workflow tool to push leads from a sales pipeline to the conversation element.

Agencies can assign the leads to a colleague’s call queue.

Sales reps can then go through the calling queue, moving from one contact to the next, saving a lot of time.

What Is the GoHighLevel Power Dialer

How a Power Dialer Works in GoHighLevel

A power dialer is a time-saving tool that identifies the leads that need to be called and lets users assign them to sales reps.

Here’s the process:

  1. A lead opts in or moves to a step in the sales pipeline that requires a sales rep to call them.
  2. This moves the lead’s information to the conversation section.
  3. The agency manager can then assign a sales rep to call the lead.
  4. Sales reps can load their call queue and start working through them.

The primary benefit of the power dialer is that it saves agencies a lot of time and gives them a way to assign and manage leads.

How a Power Dialer Works in GoHighLevel

How to Add a GoHighLevel Power Dialer

Setting up a GoHighLevel power dialer is a two-step process; first, users have to create a manual call workflow, and then they need to link the list to the conversation section.

How to Create a GoHighLevel Power Dialer Workflow

  1. From your sub-account dashboard, select “Settings.”
  2. Then scroll to the bottom and click “Tab.”
  3. Click “+ New Tag.”
How to Create a GoHighLevel Power Dialer Workflow
  1. Now, name your tag.
  2. Click “Create.”
Click “Create.”
  1. Now, on the dashboard, select “Back.”
  2. Go down and click “Automation.”
  3. Select “+ Create Workflow.”
  1. Click on “Continue” under the “Start from Scratch” option.
  1. Now, name the workflow at the top of the page.
  2. Then, click on “Add New Workflow Trigger.”
  3. On the right-hand side pop-up, select “Contact Tag.”
Add New Workflow Trigger
  1. Then click “+ Add Filters.”
  2. Select “Tag Added.”
  3. Choose the tag you created earlier (in our case, it’s SupplyGem.)
  4. Select “Save Trigger.”
Save Trigger
  1. Click on the + button.
Click on the + button
  1. Then from the right-hand side selection, choose “Manual Call.”
  2. Click “Save Action.”
Save Action
  1. Finally, click “Save” on the top right to complete the workflow.
Finally, click “Save”

How to Add Your List to the GoHighlevel Power Dialer

The second step is adding your list to the power dialer; follow the steps below to complete this.

  1. Go back to your dashboard and select “Contacts.”
How to Add Your List to the GoHighlevel Power Dialer

Method 1 – Add existing contacts to a power dialer:

  1. Check the boxes next to the contacts you want to import.
  2. Select the “Add Campaign” or “Workflow” button.
  3. From the drop-down menu, select the workflow you just created.
  4. Contacts with that tag will now appear in your power dialer.
Agencies can use multiple

Method 2 – Add new contacts to your power dialer:

  1. Select the import icon.
  2. Upload the CSV file from your desktop.
  3. Make sure the fields are mapped correctly.
  1. Confirm the details and save.
Confirm the details and save

Both steps have now been completed, and the power dialer has now been created.

GoHighLevel Power Dialer Call Stats

GoHighLevel provides agencies with a list of call statistics for them to understand inbound and outbound performance.

These agents’ stats include:

  • Average call duration – The average length of time a call lasts.
  • Total call duration – The total length of all calls.
  • Breakdown by agent
    • Total calls – The number of phone calls an agent has made.
    • Average duration – The average length of an agent’s calls.
    • Unique leads – The number of unique leads they’ve contacted.

Other call reporting stats are:

  • Date & time
  • Contact name
  • Number name
  • Source type
  • Call status
  • Keyword
  • Duration recording
call reporting

Subscription Requirements for GoHighLevel Power Dialer

The GoHighLevel tools required to create a power dialer are Tags, Workflows, and Contacts.

These are all core features; therefore, both Starter plan and Unlimited plan subscribers can create and use a power dialer.

Power DialerSubscription Price (paid monthly)
The Starter Plan$97 per month
The Unlimited Plan$297 per month

Frequently Asked Questions

To create a power dialer within GoHighLevel, users must first create a tag and then tag the contacts they want to add to a call queue. To load the contacts into a queue, agency owners must create a workflow marketing automation.

Yes, users can create a power dialer within GoHighLevel by tagging their leads and adding them to a workflow.

The GoHighLevel power dialer is created by tagging users, creating a workflow, and automating the call queue. As all these tools are core features, all subscription plans can create a power dialer.


About Authors

  • Janette Bonnet

    Janette Bonnet is a Senior Writer at SupplyGem. She’s been in the teaching and training field for over 10 years and has been writing about it for more than 5 years. She knows a lot about online course tools like GoHighLevel, Systeme.io, and Teachable. Thanks to her long experience and a professional training certification she earned from CIPD, she’s great at helping readers understand these platforms. When you read her articles, you’re getting advice from someone who’s actually used and knows these tools inside out. Beyond her professional endeavors, Janette has dedicated many years to volunteering, especially in animal welfare, showcasing her commitment to giving back to the community.

  • Dr. Angelia Cline, Ed.D.

    Dr. Angelia Cline, Ed.D., has over 20 years of extensive editing expertise and a commendable academic foundation from William Carey University. Besides her position as a Chief Editor for SupplyGem, she is also an Instructional Designer. Dr. Cline manages the Learning Management System (LMS) for a large team, skillfully converting SME knowledge into engaging courses. With over 12 years of teaching experience, she has demonstrated her aptitude across various subjects and educational settings. At William Carey University, Dr. Cline achieved an Ed.D. in Educational Leadership, a Master’s in Teaching of the Gifted and Talented, and another in English Language and Literature. She also secured her BA in English from The University of Southern Mississippi. Her proficiencies range from research and differentiated instruction to educational leadership.

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Disclosure: I am an independent HighLevel Affiliate, not an employee. I receive referral payments from HighLevel. The opinions expressed here are my own and are not official statements of HighLevel.